This week Apple moved all .Mac customers over to MobielMe, their new cloud computing email service. This coincided with the launch of the new iPhone. I have not been able to retrieve email for four days from the Apple servers. Apple claims only 1% of all users have had service interruption. I’ve been on boards, forums, and chats about this all weekend. I seriously doubt Apple’s loyal fans will forgive them anytime soon. Many many iPhone and .Mac users have been affected.
Since no one at Apple has been able to address my concerns, I’ve decided that sometimes service can be so insanely frustrating, so ineptly and dishonestly deployed, and so vehmently denied by a provider that a user has to make a video for youtube in protest. Here is mine: